FAQ
Frequently Asked Questions
Q: What makes your clothing different?
Each piece is thoughtfully designed with timeless silhouettes, natural fibers, and a focus on slow fashion. We don’t follow fleeting trends—we create garments meant to be cherished season after season, stitched with care and soul.
Q: Where are your garments made?
Our garments are made in small batches by skilled makers in India, using ethical and sustainable practices. We work closely with our production partners to ensure quality craftsmanship and fair working conditions.
Q: What fabrics do you use?
We primarily use natural, breathable fibers such as cotton, linen, and organic blends. These materials are gentle on the skin, kinder to the earth, and age beautifully with time.
Q: How do I care for my pieces?
To keep your garment looking its best, we recommend gentle cold hand washing or using a delicate machine cycle. Avoid tumble drying and let it air dry in the shade. Treat it with love—it’s made to last.
Q: Do you accept returns or exchanges?
Yes, we want you to feel completely happy with your purchase. If something’s not quite right, we offer returns or exchanges within 14 days of delivery. Just make sure the item is unworn, unwashed, and in original condition.
Q: What if my size is sold out?
Our pieces are made in small, considered runs—so some sizes do sell out quickly. If you love something, we always recommend grabbing it while it’s available. You can also sign up for restock notifications or email us—we may have another batch on the way.
Q: Can I preorder?
Sometimes! For special collections or best-loved pieces, we open up preorders to help reduce waste and ensure everyone gets their dream garment. Preorders are clearly marked on the product page along with expected delivery timeframes.
Q: Do you ship internationally?
Yes, we do! We’re happy to send your parcel across the globe. Shipping rates and delivery times will be shown at checkout based on your location.
Q: Tell me about your scent products—are they natural?
Yes! Our mists and drawer scenters are made with natural botanicals and essential oils. No synthetic fragrances, just soft, nostalgic scents that make your home feel like a storybook cottage.
Q: How are your items packaged?
We use thoughtful, minimal packaging that’s as beautiful as it is kind to the planet. Expect recyclable materials, compostable wrapping, and special little touches that make unboxing feel like a gift.
Q: I have another question—can I contact you?
Absolutely. We’re always happy to help. Send us an email at meadowsweetfarmhouse@gmail.com.au and we’ll get back to you as soon as possible.